Return & Replacement – Virathub.com

At Virathub.com, we are committed to ensuring that you receive high-quality products and a satisfying shopping experience. Our Return & Replacement Policy is designed to handle genuine concerns while keeping the process transparent and fair.

Policy Duration

• Both Return and Replacement policies are valid only within 10 days from the date of delivery.
• Requests made after 10 days will not be accepted.

Return Policy

• Return is only applicable in special cases.
• Returns can be requested if the product price is less than expected or if there is a genuine billing/amount discrepancy.
• For most products, returns are not applicable. Our Customer Care team will review each request carefully and assist you accordingly.

Replacement Policy

• Replacement is applicable if the product is damaged, defective, or faulty upon delivery.
• If you receive a product that is broken, malfunctioning, or does not match your order, you can request a replacement.
• Our team will inspect the product and arrange a replacement as quickly as possible.
• Replacement is preferred over return for almost all cases to ensure you receive the correct item.

How to Request Return or Replacement

1. Contact our Customer Care Executive via phone, email, or website form.
2. Provide your order details and reason for return or replacement.
3. Our team will verify and approve your request based on the policy.
4. If approved, we will arrange pickup (if required) and send a replacement or process the return as per policy.

Important Notes

• Requests are only valid within 10 days from delivery.
• Return requests are rare and only in special cases.
• Replacement is the preferred solution for damaged or defective products.
• Ensure that the product is unused, unopened, and in original condition for replacement to avoid delays.
• For bulk or special orders, Customer Care will guide you regarding the eligibility for return or replacement.

Shop with Confidence – Quality Products with Trusted Replacement Service!